Hoodie – Black and White Urban Art

Yes. For orders shipped outside of Spain, Europe, or the United States , customs duties, import taxes, or handling fees may apply as determined by the authorities of the destination country.

These costs are not included in the product price or shipping and must be paid by the buyer.

Customs and processing times are beyond the store's control and may cause delays. If duties are not paid, the order may be held, returned, or canceled by the carrier.

For personalized and made-to-order products, these cases do not allow for returns or refunds.

The processing and manufacturing time is 1 to 2 days .
Once prepared, your order will be shipped with an estimated delivery time of 3 to 7 business days within Spain . I will always notify you by email when your order is on its way so you can easily track it.

Yes. As soon as your order leaves the workshop, you will receive an email with the tracking number so you can see where it is and when it will arrive.
If for any reason you do not receive that email, you can write to me and I will send it to you immediately.

We recommend consulting the size guide available for each product. You will find it in a button located at the top, just below the size selector, which opens a pop-up with a detailed visual guide. Our garments have a standard fit, so if you are between two sizes, you can choose your usual size for a regular fit or one size up for a looser style.

Due to the nature of my products , all are made to order , so we cannot accept returns if the reason is a change of mind or customer preference. However, if your order arrives damaged, bent, or incorrect , I'll be happy to replace it free of charge . Just send me a message, and I'll sort it out quickly.

Yes, all our t-shirts and hoodies are designed with a unisex cut, made to fit both men and women with a comfortable and versatile fit.

We work with high-quality garments selected for their comfort and durability. T-shirts are made of 100% cotton, while hoodies combine 50% cotton and 50% polyester, offering a perfect balance of softness, strength, and ease of care.

Yes, the embroidery is made with professional machinery and resistant materials, which guarantees great durability. It does not crack or wear out like other printing methods.

We recommend washing garments inside out, in cold water, and on gentle cycles. Avoid using a dryer and do not iron directly on the embroidery. Additionally, you can consult all the details by clicking the "care" button, located next to the product information, where you will find specific recommendations to keep the garment in perfect condition for longer.

Yes, each garment is produced on demand. This allows us to offer a carefully crafted product and avoid overproduction, opting for a more responsible model.

You can write to me directly through the website's contact form or send me an email to the address you will find in the contact section.
If it's more convenient for you, you can also chat with me using the chat bubble at the bottom of the store , and I'll respond as soon as possible to help you with any questions or issues.